FAQ - Orders & Shipping

How long will it take for my order to arrive?
We aim to ship all orders within 24 hours. Orders to UK addresses should be delivered with 1-2 days after dispatch.

International deliveries can take anywhere from 7-16 working days to arrive, depending on the selected shipping service. We also offer DHL International Express (at an extra cost) which takes 2-3 working days.

Delivery details will be provided in your confirmation email.
Which shipping carriers do you use? We ship all orders with DHL.
How do I track my order? Once your order has left us, you will receive an email containing your tracking number which you can use to track its progress online. If you are a registered customer, you can also follow your delivery by signing into your account and selecting My Orders.
Where can I buy your products in-store? Please see here for full details of Aather stockists. 
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